CoolWebSearch, also known more simply as CWS, is an infamous spyware program that affects computers running Microsoft Windows. Its effects vary depending on which specific software is installed on your machine, but they're guaranteed to be annoying and potentially dangerous to your personal Internet security. Luckily, Trend Micro makes a fantastic utility for removing CWS files called the CWShredder.

A journalist can be a public relation's best friend or biggest nightmare. So, how do you get a reporter to take your call. For starters, find out when is a "good" time to call. Read more to learn how to state your objective clearly and explain your idea is important to an audience.

Checking your voicemail from a landline phone is a useful trick. Your cell phone may unexpectedly run out of batteries or break at a time when you need to access your voicemail messages.